“Overall: I cannot say enough great things about our C.M. Burrows inspection. As first time home buyers we were looking for the best-of-the-best so there were no surprises in our first purchase. Our realtor did recommended a different guy to us, but we preferred to find someone independently who we knew would be thorough and completely impartial – we are so glad we made that decision (especially since our realtor’s guy quoted 1/2 the amount of time and cost giving me pause for concern.) Chris exceeded our expectations in every way and even impressed our realtor.
The Process: Chris personally answered our call within a couple of rings (better than the 4 other places I tried and got voice mail), fully explained his approach, verified that his family has been licensed and in business in the area for 3 generations, and generally could not have been nicer and more professional (I liked his website as well.) He was able to book our inspection in a matter of days (which is great when you’re anxious), was early to the appointment, and had already started taking pictures and evaluating the exterior before we arrived. Before we got into the inspection together, he recapped his approach and how the process would work, then during the appointment, carefully explained everything along the way: how things worked, what was good, and what was pause for concern. He was patient with all our random questions, made us feel confident and informed vs. freaked out, and delivered a 40 page report to us and our legal representation in less than 24 hours complete with full detail, photographs, recommendations and referrals for next steps just as he described to us in person. Finally, our realtor, who is one of the top volume guys in the Hoboken/Weehawken area literally said, “19 out of 20 home inspectors aren’t going to find the stuff Chris found for you today.” I think that summed it up pretty well. We can’t wait to recommend him to friends.”
“I had Chris inspect two houses for me, and both times he was punctual, courteous, and very thorough. He took his time and explained every potential issue that he found to me in great detail, and he was willing and able to answer any questions that I had. Most importantly, he comes across as an honest, trustworthy, capable person, which are exactly the qualities I’m looking for in a home inspector (or any contractor, for that matter).
I loved the first house that Chris inspected for me but he found a bunch of major problems with it that I had overlooked, including severe foundation issues. He was careful to truly impress upon me the severity of these problems and based on his findings I decided not to buy the house. Looking back, I’m incredibly happy and relieved that I didn’t go through with that purchase and I feel like I have Chris to thank for that.
The second house inspection went much better, thankfully, and Chris was just as professional and thorough as he was the first time. In the same way that I trusted his negative assessment then, I trust his positive assessment now. I am much more confident in my pending purchase knowing that I’ve had such a well-qualified inspector take a look at the property.
I can’t recommend Chris strongly enough. When you’re making a huge purchase like a house, he’s exactly the kind of reliable person that you want giving you advice.”
“Chris inspected my 2 bed/2bath condo. The following was thoroughly inspected: HVAC, hot water, electrical, window, roof, washer and dryer.
This is my first time using Angie’s List, and I have to say it paid off nicely. Based on the good reviews I decided to go with Chris, and I’m glad I did. He was able to find things I would have over looked.
My biggest concern I had was the HVAC system, and if it was operating properly. He discovered that it was not cooling enough by using a handheld laser temperature sensor. The next thing he discovered that the drain in the Jacuzzi was leaking, by taking apart a maintenance panel and looking in behind the tiled wall. One of the windows didn’t operate correctly. We then went up to the roof to inspect the condenser, and the roof. Chris then explained the things that might need replacing in the future. At the end of the inspection, he explained the list of issues and emailed a thorough report the same day. I would highly recommend that you use Chris for your next Home Inspection. I know I will use him again for my next home inspection.”